"Magen always puts the veterans first and does so with an infectious passion," said the veteran who nominated her. “(She) always goes above and beyond to help me and all the veterans. Magen does everything in her power to not only put your mind at ease, but she will not quit until she gets a solution for your situation… Magen’s empathy and compassion are unmatched and (she) advocates for myself and my fellow veterans that receive care from the John J. Pershing VA Medical Center.”