Nurse Maggie's compassion and leadership during a critical staff assist exemplify why she deserves the DAISY Award. When a new respiratory therapist faced a patient's sudden desaturation during in-line suctioning of the tracheostomy, Maggie's swift and calm response was a beacon of reassurance. Maggie quickly and expertly managed to assess the patient's need for medication administration. Maggie transformed fear into trust through her comforting words and presence. At the beginning of the encounter, the patient was tearful and frightened. Maggie ensured that the patient knew what was happening, who was in the room with her, and how her oxygen status was progressing. During this event, she supported the therapist with kindness and encouragement. She calmly directed secondary nursing team members to administer medications and get supplies while she was bagging. Her actions created a supportive environment amidst chaos and embodied the essence of exceptional nursing.