Malia Welhaven
August 2024
Malia
Welhaven
,
RN, BSN
Industry
Oracle
Nashville
,
TN
United States
Often described as empathetic to the needs of others, Malia embraced active listening and open dialogues during team meetings to offer reassurance regarding the availability of assignments, dispel rumors, and communicate clear need-to-know information. Associates regularly praise her leadership.
Malia Welhaven is Senior Manager, Healthcare Executive aligned to Oracle Health, Federal Clinical Adoption. Her role manages associates aligned to the Veterans Affairs (VA) and Department of Defense (DOD) projects. The federal program transitioned from Cerner to Oracle post Legal Entity Combine and was immediately thrust into multiple changes impacting associates to include attrition, departmental reorganization, and concurrent VA site deployments. During 2023, the VA suddenly paused deployments, yet made the decision to move a single site, Captain James A Lovell Federal Health Care Center (FHCC) forward with their joint DoD facility. FHCC has approximately 1,000 staff and serves nearly 75,000 service members, veterans, and their families. With many unknowns about the future direction of our VA program Malia leaned in with a simple phrase, "I’m happy to help." Malia embraced the tough year ahead and began problem-solving one day, and one step at a time.
A hallmark of a servant leader is their focus on encouragement through empowering and uplifting those who work for them. A nurse servant leader looks to the needs of his/her staff and continually asks how they can help them solve problems and promote their personal development. Sherman, Rose O. “The Case for Servant Leadership” www.nurseleader.com. Volume 17, Issue 2 P86-87, April 2019
The complexity of changes left associates with mixed emotions ranging from uncertainty about career growth opportunities and lack of direction regarding available work. Often described as empathetic to the needs of others, Malia embraced active listening and open dialogues during team meetings to offer reassurance regarding the availability of assignments, dispel rumors, and communicate clear need-to-know information. Associates regularly praise her leadership.
FHCC was the only program in deployment which left many associates on the bench. In September of 2023 the team learned of the opportunity to align clinical adoption associates as certified trainers. Malia worked collaboratively with Oracle Health Learning Services to align associates to training certification tracks. This collaboration further extended into the holiday months where she managed the alignment of available associates and certified trainers as classroom proctors to the entirety of the super user and end user training schedules. With foresight and stewardship top of mind Malia went further to develop a budgetary staffing tool to manage remaining deployment hours sold through the end of the project. Malia also managed the delivery of the December 2023 updates to Oracle Health leadership sharing updates to the health of the clinical adoption program. Her management of the clinical adoption team and collaboration with engagement management resulted in a successful FHCC go-live.
Malia is highly esteemed among peers and colleagues; we are honored to have her as a fellow associate and leader.
Note: This is Malia's 2nd DAISY Award!
A hallmark of a servant leader is their focus on encouragement through empowering and uplifting those who work for them. A nurse servant leader looks to the needs of his/her staff and continually asks how they can help them solve problems and promote their personal development. Sherman, Rose O. “The Case for Servant Leadership” www.nurseleader.com. Volume 17, Issue 2 P86-87, April 2019
The complexity of changes left associates with mixed emotions ranging from uncertainty about career growth opportunities and lack of direction regarding available work. Often described as empathetic to the needs of others, Malia embraced active listening and open dialogues during team meetings to offer reassurance regarding the availability of assignments, dispel rumors, and communicate clear need-to-know information. Associates regularly praise her leadership.
FHCC was the only program in deployment which left many associates on the bench. In September of 2023 the team learned of the opportunity to align clinical adoption associates as certified trainers. Malia worked collaboratively with Oracle Health Learning Services to align associates to training certification tracks. This collaboration further extended into the holiday months where she managed the alignment of available associates and certified trainers as classroom proctors to the entirety of the super user and end user training schedules. With foresight and stewardship top of mind Malia went further to develop a budgetary staffing tool to manage remaining deployment hours sold through the end of the project. Malia also managed the delivery of the December 2023 updates to Oracle Health leadership sharing updates to the health of the clinical adoption program. Her management of the clinical adoption team and collaboration with engagement management resulted in a successful FHCC go-live.
Malia is highly esteemed among peers and colleagues; we are honored to have her as a fellow associate and leader.
Note: This is Malia's 2nd DAISY Award!