January 2023
Mallory
Shumaker
,
BSN, RN
Heart Hospital 3 North
Baptist Medical Center Jacksonville
Jacksonville
,
FL
United States
She has made us feel like our mom was her only patient.
Mallory has been the most caring and attentive nurse we've ever had. She has made us feel like our mom was her only patient. She stayed in the room with us answering numerous questions, cutting up with us, and made not only mom's stay as comfortable as possible, but ours too. She went into her own bag and got us a tide pen to use when we spilled food on a shirt and let us borrow her own phone charger. Of course, no one wants a lengthy stay in the hospital, but if the need arises again I hope we can come back to Baptist Health. We are three hours away from home, but if it means receiving the level of care we've gotten this week, we'll choose to travel here every time!