My mom came to your ER, which is a scary place. When I arrived, her nurse was in her room. She was pleasant and efficient. Then, her nurse went on break, and Mariliza came in. Mariliza has a wonderful demeanor, she is warm, upbeat and immediately put one at ease in a very stressful situation. This is the second time Mariliza has taken care of my mom in the ER, and both times, she exhibited the same wonderful behaviors. I told her how much I appreciated her knowledge and demeanor, and I wanted to make sure that her supervisor and team knew, too.

When she enters the room, she brings a calming, upbeat feeling that is appreciated.