In my job I have the opportunity to see much of what takes place on the unit and how the staff interacts with our patients. Mark is always the nurse who jumps in to assist a patient, family member or colleague. He is professional and always sees both sides of even the most difficult situations. Mark can calm down a frightened or angry patient and assist if one has chest pain and must be transferred to the main hospital for further medical evaluation. Mark gets along well with everyone and is a driving force in getting all staff to work together.