May 2026 Honoree

Mary McCubbins, RN, CCM

  • Care & Disease Management Ops SWR
  • Optum Southwest Region
  • Richardson
    ,
    TX
    ,
    United States
Your Honoree Benefits Honoree Newsletter Sign Up
I had a phone call check-up with Miss Mary. We had been talking for about 30 minutes, and she was closing the conversation out with things for me to do and her final thoughts and instructions, literally just moments from concluding the call.

Mary realized I was not responding, so she called out to me many times. I could hear her, but I could not speak or even make a sound. She hung up and called back. I could not figure out how to answer the phone. I could hear and see the phone, but could not figure out how to answer it. I had a stroke.

Mary has talked to me on many occasions, and I think she knew this was unusual. She then called my wife out of concern and asked her to come check on me. My wife called me while talking to Mary. I could see the phone and the caller ID, but I could not answer it. So she sent my daughter-in-law, who lives next door to us, and they found me in this crisis.

I was face down on my desk, right side paralyzed. If Mary had not called and pressed for someone to check on me, I would not have been found until late that evening.

Because she cared enough about a voice, I was rescued and saved. I feel I would have most likely died. Thank God for Mary; she saved my life.

Thank you, Mary, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

View More Honorees