Matías Pizarro
November 2020
Matias
Pizarro
,
RN
Unidad de Neonatologia
Clinica Universidad de los Andes
Santiago
Chile
We highlight Matías because he excels in the team, his human capacity, leadership and spirit of silent service and humanity make him a special matron.
Desde el primer día de hospitalización de mis hijas, (7 semanas) Matias mostro un trato muy profesional. Se presentó y tuvo la delicadeza de siempre saludar, despedirse y explicar todo lo que no entendíamos con "peras y manzanas". Siempre nos sentimos muy acogidos por él, era increíble cuando tocaba el turno porque mi marido y yo nos decíamos ¡¡Hoy esta Matías!!, fue el quien hizo la clase de primeros auxilios, con una infinita paciencia.
Destacamos su calidad humana su buen trato, su empatía frente a los papas que nos enfrentamos a algo muy desconocido como es un “prematuro”, su sabiduría, su caballerosidad, su trato amable, su capacidad de solucionar cosas (fue el quien gestiono que me prestaran un saca leche en la habitación), su ternura para hablar, aun cuando nos equivocamos su continua insistencia, en decirnos siempre: que cuando nos fuéramos de alta podríamos llamar y ellos siempre estarían para responder nuestras dudas. Como familia estamos muy agradecidos de todos, pero destacamos a Matías porque sobresale en el equipo, su capacidad humana, liderazgo y espíritu de servicio silencioso y humanidad lo convierten a él en un matrón especial. ¡muchas gracias Matías por tu excelente trabajo!
Translated using Google:
From the first day of my daughters hospitalization, (7 weeks) Matias showed a very professional treatment. He introduced himself and had the delicacy of always saying hello, saying goodbye and explaining everything that we did not understand with "pears and apples". We always feel very welcomed by him, it was incredible when it was his turn because my husband and I said to each other, Today is Matías !!, He was the one who did the first aid class, with infinite patience.
We emphasize his human quality, his good treatment, his empathy in front of the popes who face something very unknown such as a "premature", his wisdom, his chivalry, his kind treatment, his ability to solve things (it was he who managed to get me lend a breast pump in the room), their tenderness to speak, even when we are wrong, their continuous insistence, in always telling us: that when we were discharged we could call and they would always be there to answer our questions. As a family we are very grateful to everyone, but we highlight Matías because he excels in the team, his human capacity, leadership and spirit of silent service and humanity make him a special matron. Thank you very much Matías for your excellent work!
Destacamos su calidad humana su buen trato, su empatía frente a los papas que nos enfrentamos a algo muy desconocido como es un “prematuro”, su sabiduría, su caballerosidad, su trato amable, su capacidad de solucionar cosas (fue el quien gestiono que me prestaran un saca leche en la habitación), su ternura para hablar, aun cuando nos equivocamos su continua insistencia, en decirnos siempre: que cuando nos fuéramos de alta podríamos llamar y ellos siempre estarían para responder nuestras dudas. Como familia estamos muy agradecidos de todos, pero destacamos a Matías porque sobresale en el equipo, su capacidad humana, liderazgo y espíritu de servicio silencioso y humanidad lo convierten a él en un matrón especial. ¡muchas gracias Matías por tu excelente trabajo!
Translated using Google:
From the first day of my daughters hospitalization, (7 weeks) Matias showed a very professional treatment. He introduced himself and had the delicacy of always saying hello, saying goodbye and explaining everything that we did not understand with "pears and apples". We always feel very welcomed by him, it was incredible when it was his turn because my husband and I said to each other, Today is Matías !!, He was the one who did the first aid class, with infinite patience.
We emphasize his human quality, his good treatment, his empathy in front of the popes who face something very unknown such as a "premature", his wisdom, his chivalry, his kind treatment, his ability to solve things (it was he who managed to get me lend a breast pump in the room), their tenderness to speak, even when we are wrong, their continuous insistence, in always telling us: that when we were discharged we could call and they would always be there to answer our questions. As a family we are very grateful to everyone, but we highlight Matías because he excels in the team, his human capacity, leadership and spirit of silent service and humanity make him a special matron. Thank you very much Matías for your excellent work!