Matthew Pack
November 2025
Matthew
Pack
,
RN
Step Down
Parkwest Medical Center
Knoxville
,
TN
United States
The job he did and the lengths Matt went to in providing the best care for him were truly miraculous.
Nomination 1:
Matt's superb care of my 95-year-old father was unparalleled. Not only did he relate to my dad in a caring and professional way, but also on a personal level, to intuitively assess the best way to treat him. Because of his age and health issues, my dad was difficult to handle. Matt quickly developed a relationship in which my dad trusted and listened to him regarding his care.
The job he did and the lengths Matt went to in providing the best care for him were truly miraculous. He was there every time an issue arose, keeping my dad safe and calm throughout his time with him. I was able to go home and sleep some because Matt was his nurse. His passion, commitment, and care for his patients are like nothing we have ever experienced, and we have encountered many healthcare professionals in my dad's advanced age.
Matt was dialed in, always calm and encouraging. The joy and passion he exudes for his job, together with his gift of meeting his patients right where they are and encouraging progress in such a relatable and kind way, was truly remarkable. He is a true gem and an example of what nursing should be.
Nomination 2:
My sister was in the hospital for weeks at a time over the past year and a half. She passed away in April. Now my father-in-law is a patient here in critical condition. Matt has been a true blessing to our family. He takes time to explain what is going on and does his best to make sure we understand. Today, my father-in-law coded, and he is back in CCU on a ventilator. Matt was very quick to realize there was something wrong. He immediately got the help that Dad needed.
Tonight, Dad is responding to us, and we still have him with us. Matt also helped with our mom. She is a recent kidney transplant patient. When dad coded, she went into shock. Matt helped talk to her and explain things. Tonight, she is lying by Dad in a recliner, holding his hand. I know we aren't out of the woods yet, but we still have our parents with us tonight. He is a very special nurse and will always hold a special place in our family.
Thank you so much, Matt.
Matt's superb care of my 95-year-old father was unparalleled. Not only did he relate to my dad in a caring and professional way, but also on a personal level, to intuitively assess the best way to treat him. Because of his age and health issues, my dad was difficult to handle. Matt quickly developed a relationship in which my dad trusted and listened to him regarding his care.
The job he did and the lengths Matt went to in providing the best care for him were truly miraculous. He was there every time an issue arose, keeping my dad safe and calm throughout his time with him. I was able to go home and sleep some because Matt was his nurse. His passion, commitment, and care for his patients are like nothing we have ever experienced, and we have encountered many healthcare professionals in my dad's advanced age.
Matt was dialed in, always calm and encouraging. The joy and passion he exudes for his job, together with his gift of meeting his patients right where they are and encouraging progress in such a relatable and kind way, was truly remarkable. He is a true gem and an example of what nursing should be.
Nomination 2:
My sister was in the hospital for weeks at a time over the past year and a half. She passed away in April. Now my father-in-law is a patient here in critical condition. Matt has been a true blessing to our family. He takes time to explain what is going on and does his best to make sure we understand. Today, my father-in-law coded, and he is back in CCU on a ventilator. Matt was very quick to realize there was something wrong. He immediately got the help that Dad needed.
Tonight, Dad is responding to us, and we still have him with us. Matt also helped with our mom. She is a recent kidney transplant patient. When dad coded, she went into shock. Matt helped talk to her and explain things. Tonight, she is lying by Dad in a recliner, holding his hand. I know we aren't out of the woods yet, but we still have our parents with us tonight. He is a very special nurse and will always hold a special place in our family.
Thank you so much, Matt.