As not only an inpatient nurse on a medical-surgical floor but also a nurse educator at a university, Matthew Sotto has exemplified the VA's ICARE values in his practice. With multiple patient nominations, Matthew was recognized for his consistent commitment to outstanding patient care and friendly approach. One patient praised Matthew for being competent, kind, and very professional, stating "I think that I have made a new friend. He went out of his way for me." Another patient, who was admitted into the hospital for 3 days, said that Matthew was "attentive, thorough, knowledgeable, and helpful. He went above and beyond the simply necessary to make me feel valued and worthy of his genuine concern. It is somehow true that his exuberance for his work shines through his every interaction with me." Matthew was commended by a proud Navy veteran for how well he treated him and everyone around with such respect, adding that Matthew always followed through with his word and that he would always find answers to the veteran's questions. And lastly, a patient recovering from an ablation procedure shared how impressed he was with Matthew's demeanor and professionalism.