Maxine has overseen my care for, I think, 19 years now. Whether I am happy or sad, whether I have bad symptoms or I’m in remission, Maxine is always there with expert knowledge, empathy and compassion. She is an exemplary nurse providing emotional support as well as professional care. Her patients are like “her family” and when I’m in clinic I feel that my unpredictable disease is under control. When Maxine is dealing with me, I feel that I am the most important person in the world at that moment. She has an uncanny way of making people feel important and safe.

Every patient I’ve talked to speaks very highly of Maxine. She always has an infectious smile and she lights up a room when she walks in. If she walks into a waiting room to meet her next patient everybody in the waiting room is grinning within a few seconds. We all look forward to spending time with her. She has had health issues herself but still puts her patients front and center at all times.

Maxine has had a profound effect on my experience of Multiple Sclerosis and, as a result, my daily life is much better, just knowing that my “Guardian Angel” is at the Queen’s Medical Centre and is available at the end of a telephone. To my mind, Maxine is the best ambassador you could have. I am 54 years old and was diagnosed with Relapsing Remitting Multiple Sclerosis 23 years ago. My first major relapse was 19 years ago and, I think, that was when I first met Maxine. She’s inspirational. Maxine has helped me apply for a disabled “blue badge” parking permit, writing several supporting letters, has provided supporting information to help with insurance cover and, sometimes, just moral support when I’m feeling down. It’s a privilege to know her.

Note: This is Maxine's 2nd DAISY Award!