August 2020 Honoree

megan austen, RN

  • Intensive Care Unit
  • Cayuga Medical Center
  • Ithaca
    ,
    NY
    ,
    United States
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Megan Austen made my husband's stay in the ICU as comfortable as possible. Surely a trying time for all of us in his last few days of life. A small group of friends gathered as P and I were married in the ICU. Megan took photos of the wedding party for us. She made it as comfortable as possible for P and me to spend a couple of nights in adjoining recliners. We returned home after two days - that's where he wanted to die and that is where he did a couple of days later. I'll never forget Megan's kindness and that of her staff in the ICU.
She exhibits the following: patient-centered, teamwork, patient advocate, leads by example, and compassionate communication.

Thank you, Megan, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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