Megan, who works in ICU, was recognized by a co-worker after talking to a patient's family member who described Megan as their "angel." The family member explained that Megan was able to look at the whole picture, able to separate diagnosis from the patient and treat him as a whole being. The family member felt confident in Megan and was comfortable leaving the bedside when she was there. Megan's calm, knowledgeable approach reassured the family during a time of stress. They recognized Megan's expertise and years at the bedside and said that it translated into "angelic" care. She was warm and comforting throughout the patient's stay and it made all the difference.