Melanie’s value to the community, organization, and department is invaluable. Melanie routinely receives direct recognition from patient satisfaction surveys. Patients routinely use words like; caring, attentive, thorough, communicable, and compassionate. An example of this is when I was triaging a patient and she asked me if Melanie was working. Nursing comes naturally to Melanie and great patient care is her focus. I’m proud that she works here in the ER with us.