Melissa Hefner
February 2022
Melissa
Hefner
,
RN
Womens' MedSurg
BSA
Amarillo
,
TX
United States

 

 

 

She took any extra time that she could to truly listen to me and help me.  Her attitude and compassion are irreplaceable. 
All of the staff during my stay have been wonderful, and I truly appreciate them all.  I wanted to take a minute to really share my gratitude for my day shift nurse of the last three days and share how amazing she has been.  She took time to explain things, make me feel instantly comfortable, and reassure me about what was happening and what it meant.  She took any extra time that she could to truly listen to me and help me.  Her attitude and compassion are irreplaceable.  You meet people that are really good at their job, and then you meet people who are meant to do exactly what they are doing and decide to continue to do their job and excel at it.  Melissa is the latter.  She is truly meant for this, and I'm sure every patient and family that gets the pleasure to have her will be grateful as well.