Melissa has been our nurse for 17 years or more. She has created such a connection with our entire family, she knows every detail pertaining to our medical visits. My father is elderly and needs assistance when filling out forms and answering questions, and I know Melissa will always take care of him when I am not able to make it. She always makes it a point to ask about all members of our family even though only one of us has an appointment. She truly cares about her patients.