Melissa goes above and beyond in everything she does. She is officially our clinic nurse, but she helps with triage, scheduling, infusion, insurance, etc. She is the "go to" for the clinic. She is constantly trying to improve everyone's workday. If she sees a medical assistant having difficulty, she steps in and helps. If a doctor is having a rough day, she asks how she can help. Anyone in need, Melissa will step in and assist willingly. She is an excellent patient coordinator for our C1D1 patients, and she makes sure all of the patient's tests are complete, as well as all appointments for the C1D1 are scheduled. She is a patient advocate all the time. She will send email after email to make sure an urgent patient is being "worked" in order to get the patient on the chemo schedule. She steps up and helps in any way and every way she can. She has an extremely coordinated and organized manner with her day, and we can all learn something from Melissa. Not only is she amazing as our Clinic RN, but she is also very aware of her co-workers at all times. She started our Birthday Train, which recognizes the birthdays of our employees and physicians. She is truly a kindhearted person who is professional, thoughtful, and thorough. When you look up our 5 Pillars, Melissa is there among all of the definitions. I literally cannot say enough good things about her, and I know I am not doing her justice.