Michael McAnly’s dedicated efforts in providing exceptional service and quality, compassionate care to his patients is deserving of recognition. Although I am a staff member of VTHH, I am sharing an experience related to the care of my 17-year-old daughter. During prep for a CT with IV contrast, the Rad Tech was able to place the IV initially but ended unsuccessfully when my daughter’s vein gave in. Pain and fear took over causing her to attempt to climb off the CT table while crying and begging to stop the procedure. Considering her frantic state, the Rad Tech felt it was better to request that the Radiology Nurse, Michael, make the second attempt in the other arm. Michael arrived approximately 7 minutes after being called, and I noticed immediately that he was in street clothes rather than scrubs. Completely peppered with wet spots from the rain. Michael explained that we caught him just in time as he was still at Kroger next door picking up his groceries and hadn't begun making his way home. Even though his shift had already ended, and he had already left the hospital, Michael, selflessly, and without a moment's hesitation, returned to the Radiology Department to care for a patient in need. This show of absolute dedication truly exemplifies the above and beyond level of care that elevates rare nurses like Michael in the eyes of patients, family members, clinical staff, and physicians alike. Michael had no knowledge that my daughter has faced many struggles due to a chronic medical condition. He didn't know that we've almost lost her more than once over the past few years. He also didn't know that I am a VTHH staff member. The example Michael sets for providing exceptional care is obvious - every patient, every time! Thank you. Michael!

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Without fail, Michael always takes care of patients with the highest standard of care. Michael is the kind of nurse that any manager would be beyond grateful to have in their unit.