My son was here twice in the past month after surgery. Both times, we saw Michael, and he was a complete joy. His professionalism and positive attitude made check-in for surgery so much easier and more comfortable. He had us laughing and did everything he could to help both my son and me with any questions or concerns we had. I'm so happy we saw him again this time; it gave me a chance to confirm his name. Michael is a great nurse, and I'm honored to submit this form on his behalf.