November 2023
Michelle
Gelner
,
RN, BSN
Emergency Department/Cardiac Rehab
Cass Health
Atlantic
,
IA
United States
Her calm manner and kindness relieved my anxiety.
I came to the emergency room at about 12:30 am and was seen immediately by the nurse. Her professional manner, knowledge, and care were exemplary. She stayed with me in every respect – her calm manner and kindness relieved my anxiety, which came as a result of convulsive coughing and inability to catch my breath. She accompanied me and helped me through a number of exams, including blood work and x-rays. I felt so cared for and I really appreciated it. She was focused, professional, patient, and caring.