September 2021
Michelle
Lake
,
RN
Orthopedics Center
Benefis Health System
Great Falls
,
MT
United States
Michelle has met patients over her lunch to change dressings, replace equipment, talk through anxieties, perform patient and family education, and just about anything else that they need.
Michelle goes above and beyond for her patients and team members."Michelle combines clinical excellence with compassion and devotion to the field of nursing. She personally rounds on all the patients who undergo total joint replacement and is a consistent presence and advocate for patients who go through this major surgery. Michelle has met patients over her lunch to change dressings, replace equipment, talk through anxieties, perform patient and family education, and just about anything else that they need. Michelle helped revamp a class for total joint patients to help them learn what to expect before and after surgery. She helped launch a spine class, developed from scratch and adapted for COVID-19 precautions. Michelle has helped streamline and otherwise improve the process for orthopedics patients. She tackles complex post-surgery issues and smoothed the way for out-of-town patients. She also has been able to help patients out of abusive home situations.