February 2020 Honoree

michelle richards, RN

  • Intensive Care Unit
  • PeaceHealth Southwest Medical Center
Your Honoree Benefits Honoree Newsletter Sign Up
It was one of the most amazing visits I have ever experienced. A patient on Tower 6 had decided to stop everything. He had given up on life because his next rehabilitative event would be a major back surgery and around 3-4 months of recovery. The patient reminded everyone who would listen that he was already 77 and had lived a good life. Instead of surgery, the patient wanted to start hospice. One more thing: The patient was deaf. "He is a very good lip reader and he speaks very well," said his nurse. However, the patient did not want to read lips, he wanted to communicate using American Sign Language.
When I arrived to see him for a second visit, he was frustrated to see me because he knew I did not know how to sign. He informed me right away that he wanted to communicate with someone who knew sign. Immediately, I knew who could help. Michelle Richards, ICU RN, was working and her patient at that time was relatively stable. I asked the charge nurse if I could borrow Michelle for a few minutes. Michelle knew nothing of this patient, and I did not tell her anything about his condition until we got into his room.
When Michelle arrived to see the patient, he asked who she was. I told Michelle that he wanted to sign with someone, and she started to sign with him. At first, she was a little intimidated to be signing with someone who communicated with sign because it had been years since her class. Soon, however, she was communicating with him almost effortlessly.

Thank you, Michelle, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

View More Honorees