I want to thank my nurse who helped me when I had my baby a few months ago at HCA Houston Healthcare Northwest. I had been in labor for 15 hours before I decided to come to the hospital because I couldn’t stand the pain any longer. For anyone who has had a child, you know what kind of pain we go through; the kind of pain that makes you cry, and I was no exception. I was in this state for a long period of time and I wasn’t progressing fast enough. I was not sure if I could go on for another hour with that kind of pain. But then something great happened. A nurse came and introduced herself to me.

She picked me up from OB OBS and took me to L&D. From our first encounter until her shift ended at 7 am, she was always very kind, compassionate, and understanding. This special nurse is named Michelle Stone. Being in so much pain and having somebody take care of you like family definitely makes you feel safe and increases your comfort level as a patient. I would like to take this opportunity to express my gratitude for being amazing and wonderful in your job.

Thank you for giving of yourself freely with love and kindness to complete strangers that you will likely never see again. Please know that you touch each and every patient as well as their families. Michelle met all of my needs without me asking like filling up my cup with ice and making sure my privacy was maintained by covering me up. She always made sure I was in a very comfortable position before she left my room. I really enjoyed your care and attention. Thank you for going above and beyond to connect with me as a patient.