November 2020 Honoree

miranda hartmann, RN, CPN

  • Outpatient Surgery
  • CHI Health St. Francis
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I was warmly welcomed by Miranda when I went into the outpatient surgery center. She said, "I will be taking care of you all day," and that she did in simple but meaningful ways. Being a retired RN, BSN myself, I could immediately tell her clinical skills were excellent and efficient. Her caring skills were even better.
As soon as I undressed, she had the warm blankets ready and when I said I was still cold, she immediately hooked me up to a warm air blower. When I was nauseous, she offered me soothing scents which helped a lot. She always looked into my eyes trying to make me more comfortable and less anxious. She certainly earned my trust with her very competent, compassionate, and peaceful manner. I have the feeling Miranda treats every patient as though they are the most important person to her at that moment in time. Thank you, Miranda!

Thank you, Miranda, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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