December 2022
Molly
Driscoll
,
DNP, MBA, RN, CPHQ, PMP, LSSBB, NE-BC
Quality and Medical Staff Services
Providence St. Vincent Medical Center
Portland
,
OR
United States

 

 

 

Molly also demonstrates best practices in leadership by asking us each day what she can do for us as she lives our promise to, "know me, care for me, and ease my way."
I believe Molly, our quality management and medical staff services director, deserves the DAISY Nurse Leader Award because she exemplifies the key qualities of a transformational leader. First, and at the foundation of Molly's practice, is a patient-centered approach. When Molly makes decisions and is leading teams to make decisions she regularly asks, "how will this impact the patient?"  Molly also demonstrates best practices in leadership by asking us each day what she can do for us as she lives our promise to, "know me, care for me, and ease my way."

Molly is a skilled leader who has created a trusting and psychologically safe environment for our team to grow and innovate new solutions to problems. When I took over as co-chair of our Quality Council, Molly championed my ideas, celebrated my successes, and the model we created is now being used to standardize work across the state of Oregon. Molly joins me in the arena and stands beside me as I work to improve the safety and quality of the care of our patients. Molly also showed our organization a new way to look at challenges as she led a hospital-wide team through the Institute for Healthcare Improvement's robust process improvement methodologies to significantly reduce catheter-associated urinary tract infections. Molly's compassion, fastidiousness, and strategic thinking brought the team together, created a shared vision, and partnered with core leaders as they faced a culture that prided itself on varied, unaccountable practices. This team has since shifted this individualized approach to an accountable team-based care model. Nurses caring for these patients gladly share their learnings, are excited to talk about their practice, and are open to feedback on how to improve the care we give our patients. This demonstrates Molly's impact on making and sustaining substantial change.

Molly is my mentor and has helped me see that making change takes patience, kindness, accountability, and never forgetting why we are here, to build strong collegial relationships to improve the care of our patients and the community we serve.