"Mona demonstrates kindness, patience, empathy, and respect as a neurosurgery nurse." Mona always took the extra mile in alleviating the patient's worries and concerns during the high-risk surgery. Mona was always willing to answer the questions and ready to provide all the right resources that were helpful for the patient. Mona was not only caring and comforting but also knowledgeable, explained clinical guidelines, and provided clear expectations about the condition. Until the patient's discharge, she walked with the patient through the journey, and the extraordinary care provided by Mona made the patient very happy.