Monica made arrangements for me to see my husband during my stay. He is a patient in the MICU and I hadn’t seen him in a few days. She showed empathy and compassion for our situation. I’ll never forget her, she left a lasting impression. Because of the illness and the grim situation and the fact that he may not recover, it means the world to me and my family, for us to have had that time together. In case it was our last.