Monique took the time to chat with our family to learn more about my father while he was her patient in CCU. Her professionalism is exemplary, and she always made us feel as though Dad was her priority. She was gentle, spoke his name and gave us time with him, was patient with our many questions, and made sure we understood each step of the process and the care he was receiving. Monique takes her nursing to another level with a gentleness and intuitive care that deserves to be recognized.
She was providing care and was with us as a family when the determination was made to move to comfort care. She was a quiet but constant comforting presence for us as a family. She took the time to explain and let us know what to expect. I will long remember her rubbing my mother's back and comforting her as my dad quietly slipped away. She was a godsend to us when we needed it most. I will always be thankful for both her competent care of my father and her comforting presence to the family.