I was admitted to the hospital for a minor surgery and felt anxious. Nurse Bintue Varghese greeted me with a smile, listened to my concerns, and explained the procedure. During the surgery, she stayed by my side, offering comfort and reassurance. Bintue’s compassionate care continued post-surgery, monitoring my recovery and providing emotional support. Her presence and kindness made me feel valued and turned a potentially stressful experience into a comforting one. Bintue’s compassionate care had a lasting impact on my well-being and restored my faith in healthcare professionals.