October 2025 Honoree

Nacoya R Jones, BSN, RN

  • Cardiac Medical Unit (CMU)
  • UFHealth Leesburg Hospital
  • Leesburg
    ,
    FL
    ,
    United States
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From the moment I arrived from the ER to the 3rd Floor, Nacoya made me feel like she was a close relative welcoming me home. Her very sincere empathy to my situation and the positive "we got this" attitude put me immediately at ease and I knew I was in excellent, professional hands.

Her great smile and warmth won both my and my wife's hearts. From the moment I arrived until I said a sad (really!) goodbye, she exhibited personal and professional skills that should set the textbook example on how to administer to a patient.

As a 76-year-old, retired military man, I have been exposed to customer service around the world. Nacoya is hands down the very best I have ever encountered.

Please let her know how very much my wife and I appreciate her.

Thank you, Nacoya R, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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