Naida truly exhibits the following criteria all of the time: Kind, Friendly, Caring, Compassionate, Good Listener, Understanding, Energetic and Sympathetic. As a preceptor, she was kind and nurturing and really cared about building my confidence as a new nurse and making me feel welcome always. She continued to be a support for me, despite my change to night shift. I have yet to see her without a smile and working with her re-energizes the weary nurse. Her stand-out patient care skill is defusing tense situations. She is great at showing she cares!!