nancy elbaum, RN

As she was leaving work for the day, Nancy came upon a patient in the parking lot whose car had been towed. This patient had seen a physician in Nancy's department that afternoon. Nancy called the towing company from her cell phone, then drove the patient and her mother to the tow lot to get her car. This took Nancy out of her way, but she felt it important not to leave the patient stranded as she lived very far from our medical center.