1st Nomination
The first thing I noticed about Nancy was how sweet and warm she was. She walked into my room with a big smile, asking how I was doing and how I was feeling. I must admit, I don’t think the other nurses had done that in the same way she did; it felt genuine, like she truly cared. She even introduced herself to my family, and they loved her instantly.

I had come to the hospital after falling at home and experiencing twitching in one of my arms. I was scared and unsure of what was happening. Nancy immediately made me feel safe and started asking the right questions. The first thing she asked was Do you have a history of seizures? I hadn’t even considered that possibility because I thought seizures were much more aggressive. But her question stayed with me. After my procedure, the results confirmed that I was, in fact, having seizures. At that moment, I knew I was in the hands of a truly bright and insightful nurse.

Nancy is incredibly intelligent, but also so kind and patient. She explained every medication she was giving me, detailing what it was for, how it worked, and why it was important. If I didn’t understand something, she didn’t rush me. She would explain it again and even wrote everything down for me to reference later. She made me feel like I was part of my own care, and that gave me so much reassurance.

And let me tell you, Nancy is funny. My family was tense and worried, but she had them laughing multiple times to the point where my husband might’ve needed oxygen after how hard he laughed. It wasn’t forced or awkward; she was just naturally warm and lighthearted. She made what could have been a miserable experience so much more bearable.

Nancy’s communication skills also blew me away. When the doctor came in, Nancy shared all of my concerns with him and made sure I was heard. She asked questions to clarify things for my safety, and it was clear she was always thinking about what was best for me. Watching her and the doctor work together was impressive; they made an incredible team.

When it came time for me to leave the hospital, things didn’t go perfectly, but Nancy handled every challenge with grace. My pharmacy was closed, and within five minutes, she had my prescriptions transferred to another pharmacy that was closer and open later. There was also a mix-up with my procedure results, and she spent time on the phone sorting it all out while keeping me updated every step of the way.

She also noticed my blood pressure was unusually low during my stay. She asked me if I checked my blood pressure at home before taking my medication. I admitted I didn’t, and instead of making me feel bad, she kindly explained why it was important and how it could prevent me from feeling awful. She also explained that having a blood pressure too low can cause me to feel like I was going to pass out, which was something I’ve dealt with before. She even worked with the doctor to change my prescription to include instructions to hold the medication if my blood pressure was too low. That one adjustment has already made a huge difference in my life because even my primary doctor didn’t inform me about that. She even worked with my daughter to find a cute pink blood pressure cuff on Amazon. Which she didn’t have to do, but I admired her helping.

Nancy didn’t just care about my medical needs; she cared about me as a whole person. She always asked if I needed anything before leaving my room. If she was going on a break, she let me and my family know. She kept us informed about any delays and always made me feel like I was her priority, even though I could tell she was very busy.

Nancy is the kind of nurse who makes you feel like everything is going to be okay, no matter how scary or confusing things might seem. She’s smart, compassionate, funny, and incredibly organized. I’ll never forget how much she helped my family and me. I truly believe she embodies what it means to be an extraordinary nurse, and I can’t think of anyone more deserving of the DAISY Award.



2nd Nomination
Nancy has been so kind; she always checks up on me and asks what I need. She explains things in detail with a positive attitude even though working on a long shift I know it gets tiring but she comes to me with a smile. I am so grateful to have a nurse like this during my stay. I want to give a special shoutout to this nurse for everything she has done for me and for welcoming my family as if they were her own.


3rd Nomination
I'm writing this from the Philippines, but my heart has been in California for the past month. My dad was at NorthBay Hospital for 30 days, and it was one of the hardest times for our family. Being so far away, I felt helpless. But my parents kept talking about a nurse named Nancy, and I knew they were in good hands.

My dad primarily speaks Tagalog, and even with the language barrier, he couldn't stop talking about Nancy. He said she was caring, attentive, and supportive, not just to him but to our whole family. My mom was by his bedside every day, and she loved Nancy, too. She told me how she always included her in my dad's care, listened to her worries, and even went out of her way to work with case management to ensure everything was in place for when they went home.

My parents are very religious, and they kept saying, Nancy cares the way Jesus would care for others. That hit me hard. My parents wouldn't say that about just anyone. I got the chance to speak with Nancy over the phone. My mom was worried about some things, and since I am so far away, I was worried too. But Nancy was patient and kind. She answered every question and made me feel like I was right there in the room with them. Even though I couldn't be there to take care of my dad, I felt at peace knowing Nancy was there.

The moment that meant the most to us was when Nancy was teaching my mom how to do my dad's wound care. My mom was scared, and she started crying because she was so nervous about doing it wrong. Nancy stopped what she was doing, looked at my mom, and said, "You've been here caring for your husband day and night. You are just as much of a nurse as I am."  Then she gave my mom a hug.

It wasn't just about the medical care; Nancy made my mom feel seen and supported. She walked her through the wound care step by step, highlighted important things on the paperwork, explained the medications in a way my mom could understand, and even wrote little notes to help her remember what to do. My sister, who is also a nurse, said Nancy did an incredible job making everything clear and easy to understand. That gave my mom the confidence she needed to take my dad home and care for him herself.

Nancy did more than her job; she gave our family hope and strength when we needed it most. She made us feel like we weren't alone, even from thousands of miles away.

Nancy, thank you.  You didn't just take care of my dad, you took care of all of us. You are more than just a nurse. You are a blessing to our family.