Natalie supported both my wife and newborn with tender and attentive care. Without her dedication to her work, I don't believe we could have felt at home away from home. She answered every concern and question we had no matter how ridiculous the question may have been. She is your finest and represents the level of care your institution definitely strives to meet on a day to day basis. Thank you for supporting our family with yours.
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Natalie was admitting a patient for surgery and the patient was concerned about her infant's eating and color. Natalie observed the baby and listened to the parent's concerns and instructed the family to take the infant to the Emergency Department for evaluation. The father did and the baby was admitted. Natalie helped keep the family calm and directed them to get further care for their infant.