Natalie was our grandmother's nurse in CCU for the final 2 nights of her life. To say that Natalie embodies the SBL standards is an understatement. She is a very compassionate and skilled RN. She was very attentive to our grandmother's needs - and ours. She went out of her way to call us when her shift ended to give us a report of how grandma's night was. She was at her side - and ours - during her final hours, caring for her medical needs, which were many, while also taking care of her and all of us as if we were her own family. Our grandmother had been sick for a few months and we knew her passing was inevitable. Natalie was a true blessing in making this situation more bearable and comfortable for us all. She comforted grandma and us as we made the final decision to let her go. She is an outstanding example of what a true nurse should be - making a difference in each of her patients' lives. Thank you, Natalie, for everything that you did for all of us!