Nathasha, thank you for all the hard work you do here at the VA. Thank you for going above and beyond your duties to ensure our veterans get taken care of during their process here. Some of our veterans are not able to get around easily and some do not have anyone with them who can help get them to where they need to be, and when I have reached out to you for help with orders on clarifications you are always willing to help. Actually, what I noticed most of all, you set an example and sure enough, I started noticing that other nurses started helping and that is key in a fast-paced place like this. Just to let you know you make a difference and I and others in the lab appreciate your effort and dedication.