Nelli Murtazina
December 2018
Nelli
Murtazina
,
RN
PCU
Dr. P. Phillips Hospital
Orlando
,
FL
United States
I have a very common heart condition. Since I am asymptomatic my cardiologist and I made a conscious decision not to treat it. When I came to the emergency room with a gastrointestinal disorder no one was paying any particular attention to my heart, except Nelli.
Nelli was the nurse assigned to me the second day. Every time she came into the room, it seemed, she was followed by another nurse or clinical tech with a question or concern. If there was a situation with another patient or some kind of fire to put out her answer was always the same. "I'll take care of it." She appeared to be the go-to person, probably because of her years of experience.
I knew Nelli had some concerns about my heart. About dinnertime, she came to see me. She told me she had gone somewhere to look at a print out of my heart monitor for the last 24 hours, or something like that. This is brand new data available to you, she said, you should make an appointment with your cardiologist to follow up.
I was going to be out of town most of October. I told Nelli it could take weeks or even months to get in to see my cardiologist and set up tests. If anyone wants to do any tests on my heart let's do them while I'm already here in the hospital. I literally had nothing better to do.
She asked who my cardiologist was. I told her, and she said you got it; "I'll take care of it."
The next morning Nelli told me the hospital had contacted my cardiologist and set up some tests. Patient transfer was supposed to come and get me in the next couple of hours. In the meantime, I was downgraded and scheduled to transfer to another room. When the wheelchair arrived I gave Nelli a big hug, holding back tears I'm not ashamed to admit. It is amazing how close you can get with someone in just a day. My wife hugged her as well and later told me she almost cried. I would not be taken to do the tests until later that day after I was transferred to the new unit.
Before I was discharged I was told they were changing two of my medications because of a possible drug interaction that might be contributing to my heart condition. I had been on those medications for years; this drug interaction might never have been discovered if not for Nelli's vigilance.
Nelli's experience, leadership, and vigilance in caring for her patients make her a true DAISY Nurse.
Nelli was the nurse assigned to me the second day. Every time she came into the room, it seemed, she was followed by another nurse or clinical tech with a question or concern. If there was a situation with another patient or some kind of fire to put out her answer was always the same. "I'll take care of it." She appeared to be the go-to person, probably because of her years of experience.
I knew Nelli had some concerns about my heart. About dinnertime, she came to see me. She told me she had gone somewhere to look at a print out of my heart monitor for the last 24 hours, or something like that. This is brand new data available to you, she said, you should make an appointment with your cardiologist to follow up.
I was going to be out of town most of October. I told Nelli it could take weeks or even months to get in to see my cardiologist and set up tests. If anyone wants to do any tests on my heart let's do them while I'm already here in the hospital. I literally had nothing better to do.
She asked who my cardiologist was. I told her, and she said you got it; "I'll take care of it."
The next morning Nelli told me the hospital had contacted my cardiologist and set up some tests. Patient transfer was supposed to come and get me in the next couple of hours. In the meantime, I was downgraded and scheduled to transfer to another room. When the wheelchair arrived I gave Nelli a big hug, holding back tears I'm not ashamed to admit. It is amazing how close you can get with someone in just a day. My wife hugged her as well and later told me she almost cried. I would not be taken to do the tests until later that day after I was transferred to the new unit.
Before I was discharged I was told they were changing two of my medications because of a possible drug interaction that might be contributing to my heart condition. I had been on those medications for years; this drug interaction might never have been discovered if not for Nelli's vigilance.
Nelli's experience, leadership, and vigilance in caring for her patients make her a true DAISY Nurse.