Nevada Owens
October 2020
Nevada
Owens
,
RN
Transition Support
Eskenazi Health
Nevada has spent many hours with this patient and host family to ensure that the patient had access to quality care, medications, medical equipment, and caregiver stress support in order to keep the patient safe and out of the hospital.
Nevada is an intensive nurse care manager for the Care Integration Team, which provides intensive medical case management to our hospital's extremely high-risk, high-utilizing, and very vulnerable patients. In our work, we meet our patients in their homes and work with them to develop the education and skills that they need to stay healthy at home. Nevada's work is tireless and often extends beyond the hours of 9 AM to 5 PM- into her evenings, nights, and weekends.
This year, our team has worked with a patient who experienced a stroke when visiting from his home country of Burma- he has no family here, no true friends here, no health insurance, a HUGE language barrier, and PLENTY of medical complications. He was discharged from the hospital to a local family who spoke the same dialect of Burmese as the patient but had no other relation to the patient. For the past 10 months, Nevada has spent many hours with this patient and host family (even over the phone with interpreters through COVID) to ensure that the patient had access to quality care, medications, medical equipment, and caregiver stress support in order to keep the patient safe and out of the hospital. When the patient was diagnosed with cancer after his stroke and had to begin tube feedings at home, Nevada spent extensive time working with the host family to ensure they understood the equipment at home, petitioned and organized charity home health visits during COVID to ensure the patient and host family understood the equipment and she was available nights and weekends to answer their calls to help, knowing that due to language barriers, they did not have access to other support. Nevada has gone ABOVE AND BEYOND for this patient-- who truly had no one of his own to support him--- and worked with his host family to ensure that he could get loving care for as long as possible.
This is just one example of the extraordinary work that Nevada does each day, and she does this work with no expectation of recognition or thanks. Nevada is an excellent nurse and an extremely caring person, and she absolutely deserves this recognition.
This year, our team has worked with a patient who experienced a stroke when visiting from his home country of Burma- he has no family here, no true friends here, no health insurance, a HUGE language barrier, and PLENTY of medical complications. He was discharged from the hospital to a local family who spoke the same dialect of Burmese as the patient but had no other relation to the patient. For the past 10 months, Nevada has spent many hours with this patient and host family (even over the phone with interpreters through COVID) to ensure that the patient had access to quality care, medications, medical equipment, and caregiver stress support in order to keep the patient safe and out of the hospital. When the patient was diagnosed with cancer after his stroke and had to begin tube feedings at home, Nevada spent extensive time working with the host family to ensure they understood the equipment at home, petitioned and organized charity home health visits during COVID to ensure the patient and host family understood the equipment and she was available nights and weekends to answer their calls to help, knowing that due to language barriers, they did not have access to other support. Nevada has gone ABOVE AND BEYOND for this patient-- who truly had no one of his own to support him--- and worked with his host family to ensure that he could get loving care for as long as possible.
This is just one example of the extraordinary work that Nevada does each day, and she does this work with no expectation of recognition or thanks. Nevada is an excellent nurse and an extremely caring person, and she absolutely deserves this recognition.