Nhan Nguyen
October 2024
Nhan
Nguyen
,
RN
4th Floor Clinical Decision Unit
Memorial Hermann Southwest Hospital
Houston
,
TX
United States

 

 

 

Nurse Nhan's exceptional care and kindness during that challenging night made a lasting impact on both my mother and our family
During my mother's recent stay on the telemetry floor, Nurse Nhan made an incredible difference in her care. My mother was admitted late in the evening and was understandably anxious. Throughout the night, Nurse Nhan provided exceptional care and attention. She spent extra time with my mother, explaining each step of the care process and medications, which helped alleviate her fears.

Nhan also brought in a warm blanket and adjusted the room lighting to create a more comforting environment. Nhan's attentiveness and empathy were truly remarkable. She checked on my mother frequently and assisted her with whatever she needed, always with a kind and positive attitude.

This personal touch made my mother feel valued and cared for as an individual, not just a patient. Having had a horrible experience in the past at another hospital, my mother was incredibly grateful for the compassionate care she received from Nurse Nhan. This alleviated her fears and made a significant positive impact on her overall experience.

Nurse Nhan's exceptional care and kindness during that challenging night made a lasting impact on both my mother and our family. We are deeply grateful for her professionalism and heartfelt dedication.