March 2024
Nicholas
Koester
,
RN
Emergency Department
Ochsner Baptist
New Orleans
,
LA
United States
Nick demonstrated remarkable initiative and empathy.
Nick's commitment to patient care shines brightly through his recent actions, which go beyond the call of duty. When faced with unexpected challenges during the discharge process for an out-of-town patient with a fractured leg, Nick demonstrated remarkable initiative and empathy. Despite the demanding circumstances, Nick ensured that the patient received the necessary assistance for a safe transition home. Going above and beyond, he personally delivered the wheelchair crucial for her mobility. Upon arrival, Nick not only delivered the equipment but also recognized the family's struggle to navigate the patient's entry into their home. Without hesitation, he extended his support, aiding them in safely maneuvering the patient up the stairs and into their residence. This is not the 1st time Nick has personally delivered things to a patient's home. His unwavering dedication to the well-being and comfort of patients epitomizes the values of Ochsner. His selfless actions reflect a true commitment to excellence in nursing and serve as an inspiration to us all.