Nick Miller
October 2025
Nick
Miller
,
RN, BSN
Clinical Decision Unit/IV Therapy
Kadlec Regional Medical Center
Richland
,
WA
United States
He’s just very, very good at his job, and clearly has the perfect personality for his profession.
After a life-threatening situation, having undergone emergency exploratory surgery that revealed ischemic colitis, removal of three feet of my colon, and nearly dying twice during three surgeries in two days at another local hospital, I was left with an ileostomy and stoma. I lived with the challenges of having an ostomy bag attached to me for five months before finally having my ileostomy reversed. Soon after, I was scheduled for a series of iron infusions.
For my second infusion, I met Nick. To say the least, although grateful to be alive, I was not looking forward to being poked and prodded again for eight weeks of IV therapy. I simply didn’t want to be there. My first infusion had gone okay, but getting my IV started had been difficult and painful. I was only a week out of the hospital, uncomfortable, and worn down from months of IVs, both during and before my surgeries, as doctors worked to figure out what was wrong.
From the moment I walked in at 7:45 a.m., this Nick was a breath of fresh air. He greeted me with a cheerful and genuine “good morning” before I even reached the registration desk, and his smile immediately eased my tension about what was coming next. He got me settled, joking and being comforting, without knowing anything about what I had been through. He’s just very, very good at his job, and clearly has the perfect personality for his profession.
When it came time to start the IV, I was anxious. But he got it on the first try with very little pain, talking and joking the whole time to distract me from the “evil IV” being inserted into my scarred, tired, and angry vein. I barely noticed what he was doing! He hooked up the iron, tucked me in with a warm blanket, dimmed the lights, offered me water, and left me to rest. Whether knowingly or not, he calmed me so much that I actually fell asleep during the infusion.
He is a kind and gentle man who made me feel like a valued patient, not just a “date of birth.” He checked on me often and even sat down to talk about his daughter, who is graduating from high school soon and planning for college. I believe this was his way of being human and keeping me at ease, and I appreciated it deeply. The time flew by, and before I knew it, I was done.
He is a tremendous asset to Kadlec and to the patients he cares for. Thank you, Nick, for your compassion, skill, and kindness.
For my second infusion, I met Nick. To say the least, although grateful to be alive, I was not looking forward to being poked and prodded again for eight weeks of IV therapy. I simply didn’t want to be there. My first infusion had gone okay, but getting my IV started had been difficult and painful. I was only a week out of the hospital, uncomfortable, and worn down from months of IVs, both during and before my surgeries, as doctors worked to figure out what was wrong.
From the moment I walked in at 7:45 a.m., this Nick was a breath of fresh air. He greeted me with a cheerful and genuine “good morning” before I even reached the registration desk, and his smile immediately eased my tension about what was coming next. He got me settled, joking and being comforting, without knowing anything about what I had been through. He’s just very, very good at his job, and clearly has the perfect personality for his profession.
When it came time to start the IV, I was anxious. But he got it on the first try with very little pain, talking and joking the whole time to distract me from the “evil IV” being inserted into my scarred, tired, and angry vein. I barely noticed what he was doing! He hooked up the iron, tucked me in with a warm blanket, dimmed the lights, offered me water, and left me to rest. Whether knowingly or not, he calmed me so much that I actually fell asleep during the infusion.
He is a kind and gentle man who made me feel like a valued patient, not just a “date of birth.” He checked on me often and even sat down to talk about his daughter, who is graduating from high school soon and planning for college. I believe this was his way of being human and keeping me at ease, and I appreciated it deeply. The time flew by, and before I knew it, I was done.
He is a tremendous asset to Kadlec and to the patients he cares for. Thank you, Nick, for your compassion, skill, and kindness.