Being induced as a first-time mom, I felt anxious and didn't know what to expect. Nicole made me feel comfortable throughout the induction process by explaining the procedure and cheering me on when my contractions began. I was very happy to see Nicole come back on shift the next evening while I was nearing the end of my labor and almost ready to deliver my baby. During my delivery Nicole's positive attitude was infectious and contributed to me having a wonderful birthing experience. After the delivery of my baby, Nicole continued to make sure that I understood what was happening and took great lengths to ensure my baby and I were both comfortable. She felt more like a friend than a nurse, and I will never forget the comfort she provided us. I am incredibly grateful for her care and sincerely hope to have a nurse as exceptional as Nicole with my future pregnancies.