July 2021
Nicole
Waslhon
,
RN, BSN
4-2
Silver Cross Hospital
New Lenox
,
IL
United States
I was so impressed by Nicole's compassion, zippy personality, and willingness to make me feel like family.
I would like to bring to attention the most wonderful, caring, kind soul that treated me when I was in Silver Cross with a broken arm this past week. This sweet angel is Nicole. I was so impressed by her compassion, zippy personality, and willingness to make me feel like family. She spoke up and went to bat for me when the doctors thought “Oh I’ll just send her home, she can make an appointment, and then we will fix her arm.” Yeah, that was not going to happen. She was like a daughter, she went out there, whatever string she pulled… whatever phone calls she made….if she jumped over the nurse’s desk, I’m not real sure what she did, but it didn’t happen, I didn’t go home. I got the surgery and now I'm on the mend all because of Nicole and her kind heart. This is a whole different world we live in now and what we have to do is take care of each other and be kind and recognize the people that are kind and value them. I had a great experience at Silver Cross and it's all because of Nicole. She took such good care of me! Please recognize her, pat her on the back, tell her we love you, care for your employees. It makes such a difference in their daily lives. The entire staff of nurses was outstanding it was like having the family look out for you.