I'm writing to bring to your attention how this nurse has affected my family. My mom has an illness (dementia), and she has a hard time with new faces. Nicole came through the door talking only to my mom; she's nice, very soothing, and focused on my mom, and my mom likes it. Someone who has compassion for a stranger and is willing to assist the patient in any way needed is priceless. Nicole needs some attention brought her way for the excellent work and unselfish dedication she shows daily. And, my favorite, she listens to my mom and she always remembers to put my mom first.