The Kaiser Permanente Los Angeles Medical Center NICU Nursing Team is being recognized for their extraordinary example of compassionate care.

Recently, LAMC Leadership received a letter of praise from a family who entrusted the care of their 30 week old baby girl to our NICU team. Below are some quotes from their letter we would like to share:

"The nurses carefully cared for our baby and took their time with her and us. They answered all our questions, helping decrease our worry and anxiety. They were our voice and ears when we didn't have the strength."

"They showed us how to best care for our preemie and displayed compassion, empathy and the utmost support."

"Because of their amazing hard work with our daughter, she met her milestones quickly and was able to come home."

"They were a great support and comfort during an extremely difficult time and listened when we most needed to be heard."

"The nurses helped us with our baby's first bath, showed us patience and kindness and provided us with tips."

"Our nurse brought her wonderful wit, support, humor and hope during a very difficult time."

"We are forever grateful to the NICU nurses that work so hard day and night and who we frequently refer to as angels."



Again, thank you all for your hard work and dedication.

NICU Nurses:
Ruth DiBacco,
Neenu Rajan,
Jenny Chen,
David Salcido,
Desiree Barrientos,
Daisy Paredes,
Cyr Oca,
Daphne Ayson,
Senaida Garcia,
Ellen Lim,
Lindsay Buttucci,
Ivy Chan,
Maria Mendoza,
Arlene Lim,
Fernando Agtarap,
Liza Watson, DA,
E.O.P. &
M. Ogletree



______________________ __________________________

Patricia J. Clausen Nursing Strategy Committee

Chief Nurse Executive August 5, 2015