Nikki has exhibited compassionate care, nursing standards and interpersonal skills. As my sister's caregiver, she has taken the time to educate me on the medicine regime my sister will be expected to follow when she is released from the hospital. She explains what the meds are for and how to dispense them. She focuses on making my sister comfortable and cared for. She has also been concerned for my well-being knowing that I have been spending my days here at the hospital with my sister.

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Nikki delivered compassionate care to my husband and me. She kept a light-hearted attitude and helped reduce my husband's fears. He had an unexpected reaction from a procedure. She has excellent interpersonal skills. She collaborated with the physicians to get my husband released home. She was friendly but maintained professionalism. She stayed in tuned to our goals of recovery and accomplished them. She was thorough in instructions. She exemplifies Banner's mission of making a difference.