Nina Upama
September 2021
Nina
Upama
,
RN
Maple Ward
Kettering General Hospital NHS Foundation Trust
Kettering
,
Northamptonshire
United Kingdom

 

 

 

Nina takes her time and really makes you feel safe and loved when away from home.
During a laparoscopy, unfortunately, the surgeon caught a blood vessel meaning I needed to be opened up and repaired by a team from Northampton. During my time in hospital, there was a lot of miscommunication between the doctors/consultants and myself. However, Nina is an amazing, kind, caring, compassionate, helpful, and trusting person. She goes above and beyond to help patients and her work colleagues. Even in times like this with COVID, being short-staffed, she still helped out where possible. I also overheard another member of the nursing team say she’s missing her break to help do things for others.

Nina made me feel like a person and not just another patient statistic. She listened to all my needs and of those in the same bay. She takes her time and really makes you feel safe and loved when away from home.

Nina, from the bottom of my heart, I thank you for just being you. Never change who you are, you light up the room as soon as you walk in, and even though you have to wear a face mask I can tell you are constantly smiling. You are amazing Nina!