Nonie Mthalane
May 2021
Nonhlanhla
Mthalane
,
RN
Medical Clinic
King Faisal Specialist Hospital and Research Centre-Riyadh
Riyadh
Saudi Arabia
Nonie is proactive and supports all unit activities. No assignment is too big or small.
I have known Nonhlanhla Mthalane for the past five years and found her to be an amazing person. Nonhlanhla (known as Nonie by the Team) is a highly committed professional, dynamic, dedicated to her work, and goes beyond her job requirements. She is an excellent nurse, highly organized, quality driven, very supportive, empathetic, good mannered, and always willing to assist. Nonie collaborates well and has developed excellent rapport with the multidisciplinary team and colleagues hold her in high esteem. An excellent resource for the team, shares her knowledge, very articulate and finds way for better management of clinic operations. She has excellent communication and customer care skills which is very conducive for the area is she assigned in (Psychiatry Clinic).
Language is not a barrier for Nonie and she is able to communicate with the patients and their families in Arabic. Her devotion and dedication to the needs of the patients is commendable and strongly advocates for the patient. She is always striving to provide optimal care to patients with good outcomes. As Medical/Pain clinic is a very dynamic area with many subspecialties, Nonie is resilient, has optimal knowledge, skills, and attitude to work in any area. She able to handle difficult situations in a professional manner and able to cope under pressure. Her attendance, reliability, and performance are exemplary.
Nonie is proactive and supports all unit activities. No assignment is too big or small as she executes it in a timely manner and would not rest until the job was completed. She upholds the Mission, Vision, and Values of the Organization. Some of the contributions are: • Charge Nurse • Unit Based Council Chair for two consecutive years with very good outcomes • Participated during the Magnet Re-Designation Site Visit • Contributed to quality indicators; documentation, hand hygiene compliance and Patient Experience. • Certified Robust Process Improvement Coach • Always supports and contributes to organization activities such as awareness days, Nurse Volunteer Program (received appreciation from the Recognition and Retention Department) • Ability to network with stakeholders, collaborate with multidisciplinary teams, coordinate and facilitate meetings, projects and taskforces. • Covered the Asst. Head Nurse during her absence. • Supported the Retention department – Retention team referred employees to Nonie from other areas within the Organization who needed emotional and psychological support.
F2 support person during the bereavement process, support beyond working hours for the staff who underwent extreme depression. One staff from KACOLD who was not coping at work. Recently met the staff in the corridor and she looked much better since the initial meeting.
Nonie is a lady of high morals and ethics whose sense of integrity is without question, whom I and the team admire and greatly value. Her good nature, calm demeanor, and kindness have created a special place in the hearts of her colleagues.
Despite Nonie reaching the top of grade, she has continued to do her best and fulfill her role and responsibilities as a nurse. It is an honor and pleasure to have Nonie as one of the employees in Medical Clinic and very deserving of this award.
On a personal level, Nonie has supported me when my mum passed away last year. Her constant messages of support had helped me through my bereavement. Recently, Nonie accompanied me to the ER as I was unwell and stayed with me throughout and took care of me. This goes without saying that Nonie is truly a nurse of compassion.
***
Nonie is excellent in performing her duties. Very smart and a good role model. She has this ability that you can get along well when you are working with her. Very approachable and friendly. As charge nurse she is doing her best to support all staff. Nonie is a person who works hard for the Medical Clinic. She is knowledgeable especially when it comes to leadership. A very active UBC Chairperson and a very reliable person. Always wears a smile and has good communication skills. She will always go beyond the extra miles if the clinic needs help. She listens to everyone if staff wants to ventilate and the advice that you will hear from her is so amazing...She deserves to be appreciated at all times.
***
Nonie, continue what you have been doing at present.
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You are one of our assets in the Medical Clinic.
***
Nonie is always professional. A good listener with excellent customer service skills. She is a team player. As UBC chair she used to always support and encourage all UBC members. She is one of the best UBC chairs we had in the medical clinic. A great role model to the staff and patients, professional, her presence is felt at all times. Always available when you need her to be at work or outside work. Full of ideas, very informative, and knowledgeable. It is a pleasure to see her grow in the profession.
Nonhlanhla Mthalane is the best leader intelligent, words are not enough to describe her professionalism toward her colleagues. She is kind, helpful, and very caring to all. She has excellent communication skills. She has the qualities of being a good nurse. Patients have verbally praised Nonie for being a conscientious nurse and loves the way she cares for them. They are comfortable as she is able to converse with them in Arabic.
The Chairman of Mental Health verbalized during my rounding; ‘he is very happy with the way Nonie works in the clinic. Calm and very good with the patients.
***
Nonie is really helpful, always supportive, and nice to families and staff and I’m really happy to support the nomination.
***
Nonie has impressed us as a soft-spoken, extremely enthusiastic, sincere, and hardworking nurse with a high sense of responsibility. She has been very punctual, reliable in her professional duties with a keen sense of responsibility to work and deliver her best. She always enthusiastically collaborated in the department of medicine services with the teams composed of Attending /Consultant physicians, specialists, residents, medical students, and other ancillary staff. She is compassionate and a great patient advocate and provides her patients with the best possible care and worked exceptionally well in partnership with the senior medical staff, nursing, and paramedical staff.
Language is not a barrier for Nonie and she is able to communicate with the patients and their families in Arabic. Her devotion and dedication to the needs of the patients is commendable and strongly advocates for the patient. She is always striving to provide optimal care to patients with good outcomes. As Medical/Pain clinic is a very dynamic area with many subspecialties, Nonie is resilient, has optimal knowledge, skills, and attitude to work in any area. She able to handle difficult situations in a professional manner and able to cope under pressure. Her attendance, reliability, and performance are exemplary.
Nonie is proactive and supports all unit activities. No assignment is too big or small as she executes it in a timely manner and would not rest until the job was completed. She upholds the Mission, Vision, and Values of the Organization. Some of the contributions are: • Charge Nurse • Unit Based Council Chair for two consecutive years with very good outcomes • Participated during the Magnet Re-Designation Site Visit • Contributed to quality indicators; documentation, hand hygiene compliance and Patient Experience. • Certified Robust Process Improvement Coach • Always supports and contributes to organization activities such as awareness days, Nurse Volunteer Program (received appreciation from the Recognition and Retention Department) • Ability to network with stakeholders, collaborate with multidisciplinary teams, coordinate and facilitate meetings, projects and taskforces. • Covered the Asst. Head Nurse during her absence. • Supported the Retention department – Retention team referred employees to Nonie from other areas within the Organization who needed emotional and psychological support.
F2 support person during the bereavement process, support beyond working hours for the staff who underwent extreme depression. One staff from KACOLD who was not coping at work. Recently met the staff in the corridor and she looked much better since the initial meeting.
Nonie is a lady of high morals and ethics whose sense of integrity is without question, whom I and the team admire and greatly value. Her good nature, calm demeanor, and kindness have created a special place in the hearts of her colleagues.
Despite Nonie reaching the top of grade, she has continued to do her best and fulfill her role and responsibilities as a nurse. It is an honor and pleasure to have Nonie as one of the employees in Medical Clinic and very deserving of this award.
On a personal level, Nonie has supported me when my mum passed away last year. Her constant messages of support had helped me through my bereavement. Recently, Nonie accompanied me to the ER as I was unwell and stayed with me throughout and took care of me. This goes without saying that Nonie is truly a nurse of compassion.
***
Nonie is excellent in performing her duties. Very smart and a good role model. She has this ability that you can get along well when you are working with her. Very approachable and friendly. As charge nurse she is doing her best to support all staff. Nonie is a person who works hard for the Medical Clinic. She is knowledgeable especially when it comes to leadership. A very active UBC Chairperson and a very reliable person. Always wears a smile and has good communication skills. She will always go beyond the extra miles if the clinic needs help. She listens to everyone if staff wants to ventilate and the advice that you will hear from her is so amazing...She deserves to be appreciated at all times.
***
Nonie, continue what you have been doing at present.
***
You are one of our assets in the Medical Clinic.
***
Nonie is always professional. A good listener with excellent customer service skills. She is a team player. As UBC chair she used to always support and encourage all UBC members. She is one of the best UBC chairs we had in the medical clinic. A great role model to the staff and patients, professional, her presence is felt at all times. Always available when you need her to be at work or outside work. Full of ideas, very informative, and knowledgeable. It is a pleasure to see her grow in the profession.
Nonhlanhla Mthalane is the best leader intelligent, words are not enough to describe her professionalism toward her colleagues. She is kind, helpful, and very caring to all. She has excellent communication skills. She has the qualities of being a good nurse. Patients have verbally praised Nonie for being a conscientious nurse and loves the way she cares for them. They are comfortable as she is able to converse with them in Arabic.
The Chairman of Mental Health verbalized during my rounding; ‘he is very happy with the way Nonie works in the clinic. Calm and very good with the patients.
***
Nonie is really helpful, always supportive, and nice to families and staff and I’m really happy to support the nomination.
***
Nonie has impressed us as a soft-spoken, extremely enthusiastic, sincere, and hardworking nurse with a high sense of responsibility. She has been very punctual, reliable in her professional duties with a keen sense of responsibility to work and deliver her best. She always enthusiastically collaborated in the department of medicine services with the teams composed of Attending /Consultant physicians, specialists, residents, medical students, and other ancillary staff. She is compassionate and a great patient advocate and provides her patients with the best possible care and worked exceptionally well in partnership with the senior medical staff, nursing, and paramedical staff.