November 2024 Honoree

Nursing Office

  • Nursing Staffing Office and Decedent Affairs
  • PIH Good Samaritan Hospital
  • Los Angeles
    ,
    CA
    ,
    United States
Tracey Coghlan BSN MHA RN CNML, Sr. Director, Nursing Services • Brenda Young MSN, RN, CNML Clinical Manager Staffing Office • Michelle Sato, Manager Staffing Office and Decedent Affairs • Julyne Sales, Lead Coordinator • Joel Ragasa, RN House Supervisor • Johanna Alexander, RN House Supervisor • Marissa Conaty, RN House Supervisor • Mike Jones, RN House Supervisor • Wednesday Palacious, RN House Supervisor • Florentine Shirley, Department Assistant • Derrick Smith, Department Assistant
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It is with great pleasure that I recommend the Nursing Staffing Office for the DAISY Team Award. As the ICU Medical Director, I have had the privilege of witnessing firsthand the tremendous impact this team has made on our hospital, especially in their recent undertaking of managing descendent affairs—a role of immense responsibility and sensitivity. The transition of these duties to the Nursing Staffing Office has been nothing short of seamless, and their performance has far exceeded expectations. The coordination, empathy, and attention to detail that the team has demonstrated are exemplary and deserve recognition on a broader scale. Managing decedent affairs is no easy task; it requires a unique blend of administrative efficiency and deep compassion. The Nursing Staffing Office has embraced this challenge with unwavering professionalism, ensuring that families experiencing one of the most difficult moments of their lives are treated with dignity, respect, and care. The team consistently handles complex logistics with precision, and their ability to navigate this delicate balance is a testament to their dedication. Their efforts have not only alleviated the burden from medical and nursing teams but have also enhanced the overall quality of care provided by the hospital during end-of-life transitions. In recognition of their outstanding work, it is clear that the Nursing Staffing Office embodies the core values of nursing excellence—compassion, teamwork, and patient-centered care. Their contributions have improved our hospital’s operations. This team's performance is truly deserving of the DAISY Team Award, as they exemplify what it means to go above and beyond. I wholeheartedly recommend the Nursing Staffing Office for this prestigious recognition. Their exceptional service and dedication are a source of inspiration for us all. 

Thank you for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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