OB-GYN Clinic Staff Team
July 2021
Ob
Staff
Penn Medicine Chester County Hospital
West Chester
,
PA
United States
Elsie DeJesus, patient access supervisor
Jackie Lara LPN
Ambar Diaz-Camacho, patient access
Evelia Gutierrez, patient access
Lisa Shallis, MSN, RN, CRNP, WHNP-BC
Lissette Liriano, MS, RN, CCE
Maryann Szepnanski SW
Lynne Rudderow MSN, RN, CRNP, WHNP-BC, Clinical Manager
Fran Doyle, MSN, RN, Nursing Director
Claudia Haberle, BSN, RN
Susan Kutchinsky MSN, RN, CRNP, WHNP-BC
Rachel Wittmann, Manger Interpreter Services
Jackie Lara LPN
Ambar Diaz-Camacho, patient access
Evelia Gutierrez, patient access
Lisa Shallis, MSN, RN, CRNP, WHNP-BC
Lissette Liriano, MS, RN, CCE
Maryann Szepnanski SW
Lynne Rudderow MSN, RN, CRNP, WHNP-BC, Clinical Manager
Fran Doyle, MSN, RN, Nursing Director
Claudia Haberle, BSN, RN
Susan Kutchinsky MSN, RN, CRNP, WHNP-BC
Rachel Wittmann, Manger Interpreter Services
It has been stocked solely on donations from physicians, nursing departments, administration, the gift shop, women’s auxiliary members, and members of the community!
The OB Clinic has cared for uninsured women of our community for decades. There have been many high-risk patients with even greater needs outside of their health care. Even with limited resources, the clinic staff works effortlessly to provide great care to help these patients in every aspect of their lives. This past summer of 2020, a special patient presented to our clinic. She was a 13-year-old child new to the Chester County area. She was here only with her Father; she wasn’t registered in school, she didn’t speak English, only a Spanish dialect. They didn’t have a safe home, they didn’t have enough food or a method of transportation, and she was 27 weeks pregnant, conceived by rape. She was a child in a very complex and emotional situation that deeply and personally affected every one of our clinic staff.
We knew we had to help her, and it wasn’t just the clinic staff. When the patient first presented to clinic, she was scared, hungry, and unsure. Our staff sat with her and assessed every aspect of her life. We talked with her father, we figured out their needs. On that first visit she was here with her father, they told me how hungry they were from lack of food at home. We took them upstairs and without question Senior Administration gave them each a food voucher. We brought them to the café where the staff there welcomed them and their large appetites with open arms. It was at that moment that I saw and felt the amazing warmth of this community hospital, and it kept growing.
When word got out of this special patient, so many departments chipped in to help in ways they could. Social Work and Interpreter Services were major influential parts in her care. Human Resources stepped in with donations, NICU staff offered assistance. Maternal Fetal Medicine and Labor and delivery staff were sensitive to her needs and provided great care. I saw so many departments doing what they can to help the patient not only have a healthy pregnancy but thrive as a child with already so many disadvantages. Social work was instrumental in getting this young patient set up with community resources.
Together, we were able to get her rides to her appointments, donations for food, local young moms support, and registered for school; however, one major of issue of unsafe housing remained. When Children Youth Services was unable to re-home this child, the Clinic staff, SW, and interpreter services worked tirelessly to find resources in the community to help her and miraculously, with her father’s agreement, we were able to have this child placed in a warm, safe, Spanish-speaking home for not only the remainder of her pregnancy, but for weeks after. This patient finally felt safe, had food to eat whenever she was hungry, felt loved, learned to care for herself and her new healthy baby, and had access to online schooling. She had all the resources and opportunities available to her to ensure a healthy outcome. I am happy to say this patient had a healthy pregnancy, delivered a healthy baby boy, is now thriving at being a new mom, is enrolled and flourishing in school, and is back to living with her father in a safe environment.
iCARE values were exemplified by not only the clinic staff but many other departments. We all came together to help this patient and her baby succeed. We may not have found ground-breaking medical treatments or opened a new operating room, but we sure did go above and beyond our “normal care” to make a huge difference in one special patient and her baby’s life, and for that I am extremely proud to be part of this OB Clinic and amazing community hospital! This patient really affected us, and her story is sadly becoming too familiar in the OB clinic. We are working on ways to provide better care for these particular patients’ special needs. If there is one thing we can easily fix is helping a patient not go without food. This patient was the catalyst in starting the OB Clinic food pantry where we now stock shelf-stable food and offer to those patients in need. It has been stocked solely on donations from physicians, nursing departments, administration, the gift shop, women’s auxiliary members, and members of the community!
We knew we had to help her, and it wasn’t just the clinic staff. When the patient first presented to clinic, she was scared, hungry, and unsure. Our staff sat with her and assessed every aspect of her life. We talked with her father, we figured out their needs. On that first visit she was here with her father, they told me how hungry they were from lack of food at home. We took them upstairs and without question Senior Administration gave them each a food voucher. We brought them to the café where the staff there welcomed them and their large appetites with open arms. It was at that moment that I saw and felt the amazing warmth of this community hospital, and it kept growing.
When word got out of this special patient, so many departments chipped in to help in ways they could. Social Work and Interpreter Services were major influential parts in her care. Human Resources stepped in with donations, NICU staff offered assistance. Maternal Fetal Medicine and Labor and delivery staff were sensitive to her needs and provided great care. I saw so many departments doing what they can to help the patient not only have a healthy pregnancy but thrive as a child with already so many disadvantages. Social work was instrumental in getting this young patient set up with community resources.
Together, we were able to get her rides to her appointments, donations for food, local young moms support, and registered for school; however, one major of issue of unsafe housing remained. When Children Youth Services was unable to re-home this child, the Clinic staff, SW, and interpreter services worked tirelessly to find resources in the community to help her and miraculously, with her father’s agreement, we were able to have this child placed in a warm, safe, Spanish-speaking home for not only the remainder of her pregnancy, but for weeks after. This patient finally felt safe, had food to eat whenever she was hungry, felt loved, learned to care for herself and her new healthy baby, and had access to online schooling. She had all the resources and opportunities available to her to ensure a healthy outcome. I am happy to say this patient had a healthy pregnancy, delivered a healthy baby boy, is now thriving at being a new mom, is enrolled and flourishing in school, and is back to living with her father in a safe environment.
iCARE values were exemplified by not only the clinic staff but many other departments. We all came together to help this patient and her baby succeed. We may not have found ground-breaking medical treatments or opened a new operating room, but we sure did go above and beyond our “normal care” to make a huge difference in one special patient and her baby’s life, and for that I am extremely proud to be part of this OB Clinic and amazing community hospital! This patient really affected us, and her story is sadly becoming too familiar in the OB clinic. We are working on ways to provide better care for these particular patients’ special needs. If there is one thing we can easily fix is helping a patient not go without food. This patient was the catalyst in starting the OB Clinic food pantry where we now stock shelf-stable food and offer to those patients in need. It has been stocked solely on donations from physicians, nursing departments, administration, the gift shop, women’s auxiliary members, and members of the community!